We want you to love our products as much as we do. All items we ship have successfully passed
our rigorous Quality Control inspections. Our warranties ensure you have a fantastic experience
while giving you total peace of mind.
Buy with confidence and enjoy the support you deserve.
* Lexxson® offers a 30 day money back guarantee.
* Lexxson® stands behind their products by offering 1 year repair warranty for any manufacture defects on our products.
* For help with Lexxson® products, Lexxson® technical support is there for you 24 hours a day, 7 days a week.
Please Contact Us with your order NO. (or tracking NO. or Recipient Name) and the amount you paid on our stores, and tell us on which store you have bought Lexxson® products, so that we can arrange the corresponding service specialist to help you.
30 Day Money Back Guarantee
For most items, in the unlikely situation that your product is faulty, you can send it back for a refund or item exchange within 30 days of receiving it. Return shipping reimbursement is not available for this.
1 Year Repair Warranty
Unless otherwise noted on the product page, the default product warranty period is one year starting from the date you receive the goods, during which you are eligible for free repair. Any free repair needs to be confirmed with the manufacturer via Customer Service. Customers must pay the shipping fees for returning the item accordingly, while we will cover the shipping fees to send the repaired item back to the customer.
Please note all returns must first be authorized by Support Team prior to return. If the customer has returned the package without prior authorization (RMA form), sends to the wrong address, returns an incorrect item, or submits an empty package, then again Lexxson® reserves the right to refuse any compensation.
If the customer has damaged/misused the item(s), the product's warranty is immediately rendered void. Natural product degradation through wear and tear, along with breakage/damage during use, is solely the customer's responsibility and is not covered by our warranties, however customers can return it at their own cost and pay a fee for the repair. Return shipping fees will be the customers responsibility in such cases.
All returns will be inspected by our technical team upon arrival. If the returned item cannot be repaired, Lexxson® will offer an alternative solution instead of repair.
Here is how the order number looks like on our other stores:
Amazon Order NO. : 406-6622865-7222222
Ebay Order NO. : 1682
Aliexpress Order NO. : 74586725491844